Welcome to Infinity Paper House! By using our services, you agree to the terms and conditions outlined below. These terms govern your access to and use of our products and services, including purchases, payments, deliveries, and interactions with our business. We encourage you to read these terms carefully before placing an order or engaging with us.

1. General Terms

Infinity Paper House reserves the right to modify or update these terms at any time without prior notice. Any changes will be effective immediately upon posting, and your continued use of our services indicates your acceptance of the updated terms. These terms are governed by the laws of India, and any disputes will be resolved under the jurisdiction of local courts.

2. Products and Pricing

All products listed are subject to availability. We strive to ensure that product descriptions, pricing, and availability are accurate; however, errors may occur. Infinity Paper House reserves the right to correct inaccuracies, update product information, or discontinue items without prior notice. Prices are inclusive of applicable taxes unless stated otherwise.

3. Orders and Payments

By placing an order, you confirm that all information provided is accurate and complete. Orders will be processed only after full payment has been received via Google Pay or NEFT. Payments must be made using the details provided during order confirmation. Any failure in payment processing is the customer’s responsibility. Once an order is confirmed, it cannot be canceled or modified without prior approval.

4. Delivery and Shipping

We are committed to delivering products on time; however, delivery times may vary due to unforeseen circumstances such as weather, traffic, or courier delays. Customers must ensure accurate delivery addresses and be available to receive the order. Infinity Paper House is not responsible for delays or failed deliveries caused by incorrect information or the unavailability of recipients. Delivery charges and timelines are communicated during order confirmation.

5. Returns and Refunds

Customers may request a return or refund only for products that are defective, damaged, or incorrect. All claims must be made within 24 hours of delivery with appropriate proof, such as photos or videos of the product and packaging. Approved returns will be processed as per our Return Policy, and refunds will be issued within 7 business days after verification. Products not meeting return criteria will not qualify for a refund or exchange.

6. Privacy and Data Security

We are committed to protecting your personal information as outlined in our Privacy Policy. By using our services, you agree to the collection and use of your data for order processing, communication, and service improvements. We do not share your information with third parties except for trusted partners involved in fulfilling your order.

7. Limitation of Liability

Infinity Paper House is not liable for any direct, indirect, or incidental damages resulting from the use of our products or services. We are also not responsible for delays, interruptions, or losses beyond our control, including but not limited to natural disasters, strikes, or technical issues.

8. Customer Obligations

By engaging with us, you agree to provide accurate information, follow payment procedures, and comply with delivery arrangements. You are responsible for maintaining the confidentiality of transaction details and notifying us immediately in case of errors or unauthorized activity.

By using our services, you confirm that you have read, understood, and agree to these terms and conditions. Infinity Paper House strives to provide quality products and excellent customer service, and we thank you for choosing us for your office supplies and stationery needs.