At Infinity Paper House, we value your trust and are committed to
protecting your personal information. This Privacy Policy outlines how
we collect, use, and safeguard the information you provide while
interacting with us, whether online or offline. By using our services,
you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
b) Payment information for processing transactions (e.g., UPI ID for Google Pay, NEFT details).
b) Device information, IP address, and other technical details for improving our services.
a) Order Processing: To fulfill and deliver your orders accurately.
b) Customer Communication: To provide updates about orders, promotions, or policy changes.
c) Customer Support: To address inquiries, complaints, or feedback.
d) Improvement of Services: To enhance our offerings and tailor them to customer needs.
e) Legal Compliance: To comply with tax, accounting, and other regulatory requirements.
a) Service Providers: With trusted third-party delivery partners or payment processors to complete your order.
b) Legal Obligations: When required by law, government authorities, or court orders.
c) Business Transfers: In the event of a business merger, acquisition, or sale, your data may be transferred as part of the process.
Encryption of sensitive data during transactions.
Restricted access to personal information to authorized personnel only.
Regular updates and monitoring of our systems to prevent security breaches.
Despite our efforts, no system is entirely secure, and we cannot guarantee absolute protection. Customers are encouraged to safeguard their personal information, particularly online.
a) Access and Update: You may request access to your personal information or update inaccurate details.
b) Opt-Out: You can opt-out of receiving promotional communications at any time by contacting us.
c) Data Deletion: You may request the deletion of your personal data unless it is required for legal or business purposes.
I. Personal Information
a) Name, phone number, email address, and delivery address when placing orders.b) Payment information for processing transactions (e.g., UPI ID for Google Pay, NEFT details).
II. Non-Personal Information
a) Browsing data (if applicable to a website or digital platform).b) Device information, IP address, and other technical details for improving our services.
III. Transaction Details
Purchase history, order details, and communication records.2. How We Use Your Information
The information collected is used for the following purposes:a) Order Processing: To fulfill and deliver your orders accurately.
b) Customer Communication: To provide updates about orders, promotions, or policy changes.
c) Customer Support: To address inquiries, complaints, or feedback.
d) Improvement of Services: To enhance our offerings and tailor them to customer needs.
e) Legal Compliance: To comply with tax, accounting, and other regulatory requirements.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, your information may be shared under the following circumstances:a) Service Providers: With trusted third-party delivery partners or payment processors to complete your order.
b) Legal Obligations: When required by law, government authorities, or court orders.
c) Business Transfers: In the event of a business merger, acquisition, or sale, your data may be transferred as part of the process.
4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes:Encryption of sensitive data during transactions.
Restricted access to personal information to authorized personnel only.
Regular updates and monitoring of our systems to prevent security breaches.
Despite our efforts, no system is entirely secure, and we cannot guarantee absolute protection. Customers are encouraged to safeguard their personal information, particularly online.
5. Your Privacy Rights
You have the following rights concerning your personal information:a) Access and Update: You may request access to your personal information or update inaccurate details.
b) Opt-Out: You can opt-out of receiving promotional communications at any time by contacting us.
c) Data Deletion: You may request the deletion of your personal data unless it is required for legal or business purposes.
6. Cookies and Tracking (If Applicable)
If our services include an online presence, cookies may be used to enhance your browsing experience. Cookies are small files stored on your device that help us remember preferences, analyze usage patterns, and improve functionality. You can disable cookies through your browser settings, though some features may not function properly without them.7. Third-Party Links
Our website or communications may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies.8. Changes to This Policy
We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Customers will be notified of significant changes through our website, store, or communication channels. The "Last Updated" date at the top of this policy will indicate the latest revision.At Infinity Paper House, your privacy is our priority. We are committed to ensuring your data is handled responsibly and transparently, building trust and delivering exceptional service.
